Friday, June 03, 2005

HelpDesk

Anybody can use this area to ask for or to give help on PC related topics. If you have a question, or can provide an answer, just leave a comment by clicking on the "Post a Comment" link below.

4 comments:

Anonymous said...

I might as well start the ball rolling with a software related question that's bugging me at present. I have ZoneAlarm Pro installed on my system, and for about the last week and a half I get a message at boot-up (and with any re-boots I might carry out) that is associated with the file svchost.exe and the message states that "Generic Host Process for Win32 Services is trying to act as a server" and should I allow it to go ahead? The Source IP is stated to be Port 135 (which I haven't the faintest notion about). So far I've denied it permission -- until I find out a little more about what's going on. I wondered whether it was spyware and running AdAware and SpyBot did turn up some cookies and a registry entry for the Windows Media Player that Spybot thought was out of the ordinary. I either fixed or deleted those queries and a further check with both later showed no problems at all -- yet this ZoneAlarm message continues to appear.
If anyone else has had a similar experience and has a better understanding of what is going on, I'd appreciate some guidance. If it's legitimate, I'll grant it permission and that will hopefully be the end of it.

Anonymous said...

From Jim Oliver :


Name: XpUser4Real
Date: December 27, 2004 at 09:46:33 Pacific
Subject: Need your hijack_this expertise
Reply:

Someone else had a firewall problem like I stated, here was the fix

For the Sygate Home GHP
Set “Generic Host Process for Win32 Services” (svchost.exe) in the running applications window to allow.

Right click on Sygate in the system tray go to applications… > right click on “Generic Host Process for Win32 Services” (svchost.exe) go to advanced… > uncheck “Act as Server” then ok.

Anonymous said...

Thanks for your suggestions. Unfortunately, I'm not sure whether they apply in my case. As well as AdWare and Spybot, I also run a program called SpywareBlaster (SWB) and up till the time this ZoneAlarm message began appearing, I used to get SWB updates every morning at bootup. When the ZA message starting appearing those SWB updates ceased so I'm naturally wondering whether there might be a connection between the two.
If any one reading this meassge uses SpywareBlaster and has noticed the same thing, I'd appreciate some comments. Thanks.

Anonymous said...

Further to the original enquiry, I was also getting a similar message when I first went on line to the effect that the "Generic Host Process .... was trying to access the Internet". Sorry, I should have mentioned that before too. Unfortunately, I failed to take any notice of the IP address for some considerable time -- and then eventually discovered it was the primary IP address for Paradise.net!! I also noticed another IP address appearing occasionally (very similar with only the last number different) -- and that was the secondary address for Paradise. At that point I decided the message was probably legitimate and OKed it. Later I decided to take a chance and agreed to acceptance of the Port 135 activity -- and so far (touch wood) I haven't had any nasty surprises.